Understanding Compliance Rates: What They Mean and How Digital Learning Can Help Improve Them

Measuring and improving compliance rates is an essential part of any learning and development strategy. But what exactly is a compliance rate? And how can organisations improve theirs using modern compliance e-learning tools and training solutions?

Whether you’re reviewing your current compliance training program, onboarding new staff with critical compliance courses, or looking for a flexible compliance LMS, this article will help you understand how to evaluate and enhance compliance across key business processes.

What is the Compliance Rate of a Process?

The compliance rate of a process measures how consistently employees follow a defined procedure or policy (regulations). This might relate to anything from health and safety protocols, data privacy handling, to onboarding workflows.

For example, if your procurement process requires three levels of sign-off before a purchase order is approved, and only 70 out of 100 orders followed this, your compliance rate would be 70%.

What is the Compliance Rate in Procurement?

In procurement, the compliance rate refers to how closely purchasing behaviours align with internal procurement policies, such as using approved suppliers or following spend thresholds. Low compliance here can lead to:

• Increased costs

• Risk exposure

• Audit failures

Digital compliance training can help staff stay up to date with procurement rules. Our online compliance training for employees is tailored to reflect real-life procurement scenarios and is fully customisable to your policy requirements.

Pair this with the InfoAware LMS for compliance training, and you gain powerful tracking, reporting, and automation to boost accountability.

What is the Compliance Rate of a KPI?

The compliance rate of a KPI (Key Performance Indicator) shows how well individuals or departments meet specific goals or standards. Compliance KPIs can measure employee engagement and awareness of your compliance programme, how well your organisation complies with local, national, and global regulations, and ethical decision-making throughout the workforce.

In regulated industries like healthcare, utilities, or maritime shipping, this can mean meeting targets for safety audits, incident reporting, or even data privacy handling.

If your workforce isn’t aligned with these targets, compliance training can close that gap. Our bespoke compliance training and e-learning solutions are designed to help teams engage with learning that’s relevant, measurable, and tied to your KPIs.

Compliance Rates for Auditors

For auditors, compliance rates are a critical indicator of how well an organisation is adhering to internal standards such as the Code of Business Conduct. These codes typically cover key areas such as ethics, anti-bribery and corruption, conflicts of interest, and data protection.

A high compliance rate means employees are not only aware of the code but are also applying it in their day-to-day activities. A low rate could signal training gaps, cultural issues, or potential regulatory risk. Many of our customers require a 100% compliance rate at the time of audit which is why we’ve developed the range of features in our Moodle-based LMS to support this.

How Do You Measure Compliance Rate?

There’s no one-size-fits-all method, but typical approaches include:

• Tracking completion of compliance e-learning courses

• System logs (for policy/system usage)

• Audits or spot checks

• Surveys and self-assessments

• Performance data tied to KPI thresholds

With a compliance learning management system like InfoAware LMS, you can automate much of this process. Our platform offers:

• Real-time dashboards

• Customised reporting

• Role-specific compliance tracking

• Multi-language and accessibility support

This enables you to measure and improve compliance with precision, whether you’re managing a local housing association or a global shipping enterprise.

Why Invest in a Compliance Learning Solution?

Compliance is about more than just ticking boxes. It’s about building a culture where employees understand their responsibilities and act on them.

Here’s how InfoAware’s compliance e-learning solutions can help:

• Customisable compliance suite with legal, HR, information and cyber security and DEI content

• Support for corporate compliance microlearning solutions – perfect for time-poor teams

• Learning and compliance InfoAware LMS built on Moodle, an award-winning open-source platform

• Seamless Single Sign-On and powerful automation features

• Multilingual support for global teams, including Arabic and Chinese

Get Started With InfoAware

Ready to increase your compliance rates through better training?

✅ Schedule a free consultation
✅ Explore our compliance suite
✅ Transform your corporate training with InfoAware’s digital learning solutions

You can contact us via our contact form, or email us at info@infoaware.com.